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Welcome to Hall Grove Group Practice

 

  

 

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ON THE DAY APPOINTMENTS AVAILABLE TO BOOK FROM 7AM, VIA ONLINE OR AUTOMATED PHONE SYSTEM

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Bookable on that day appointments will automatically be opened to book from 7am only, with immediate effect.  The on the day appointments may be booked via the automated phone system and online.

 

You can also phone the surgery from 8.30am or walk into either surgery to make an appointment.

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FLU VACCINATION CLINICS

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You may be eligible to have free flu vaccination - please CLICK HERE to check if you meet the criteria and further information. 

  

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New Service - Menopause Health Nurse

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You can now see Nurse Kate to discuss menopause health.  For general advice and possible treatment options, including HRT prescription and follow up.

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When a young person reaches the age of 16

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Please be aware that once a young person reaches the age of 16 we will remove their parents/guardian mobile phone number and email address from their health record.

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Welhat Extended Access Service

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From July 2018 you will be able to access extended GP services for routine GP or nurse appointments between 6.30-8.00pm Mondays to Fridays and between 8.00am to 4.00pm on Saturdays and from 8.00am to 12.00pm on Sundays. These extra appointments will all be at Spring House Medical Centre (across the road from the UCC - Ascots Lane AL7 4HL). To find out more, or to book an appointment, please speak to one of our reception team or visit the following website:  Ephedra Healthcare Ltd - www.ephedrahealthcare.co.uk 

 

It is likely that you will not see a GP or nurse from this practice at one of these appointments. Do ask our reception team when you call whether you would like one of these Extended Access appointments. There are a few same day appointments on Saturday and Sunday at the Extended Access hub - please call 01707 294 358 to book these.  Please note these are not emergency appointments.

If you need to cancel or rebook extended access appointments please contact your own registered practice.  When your own registered practice is closed you can call 01707 294358 to leave a message.

 

Hall Grove and Parkway Surgeries will still be open one morning and one or two evenings, on weekdays from 7.00am – 8.00am and 6.30pm – 7.30pm; also alternate Saturdays from 9.00am – 11.30am

  

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Registering Patients

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We are registering patients that are new to the area and do not have a GP in Welwyn Garden City.

Our doctors and nurses do sessions at both Parkway and Hall Grove so you can make an appointment for the same people at either site.

 

 

    Image result for purple star award hertfordshire learning

 

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Purple Star Award

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Hall Grove Group Practice have become the first practice in Hertfordshire to receive the ‘Purple star award’ for high quality to care to patients with learning difficulties.

Dr Benfield took the lead in this area, had several meetings with representatives from the Hertfordshire learning disability team, and undertook further training. Our reception staff put in work to increase the number of patients attending for an annual health check. These were conducted in a double appointment, and included efforts to improve social care, as well as medical health care. Plans are established to reduce the risk of being admitted to hospital and arrange support for carers.

Report in Welwyn Hatfield Times:

http://www.whtimes.co.uk/news/welwyn_garden_city_gp_practice_rewarded_for_helping_learning_disabled_adults_1_4619640

 

 

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Online Access

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You need to register for appointments and repeat medication online access at the surgery before you can use it - unfortunately you cannot register for this service online, as we have to verify that login details are being given to the correct person and relate to the correct patient record. 

 

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Zero Tolerance Policy

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Our staff have the right to work free from any violent, threatening and abusive behaviour.

 

The NHS nationally has agreed a Zero Tolerance Policy.  If any patient is abusive or violent towards any member of staff or any other persons on the practice premises, the practice retains the right to have the patient removed from our list.

 

 

 

 

 

 

(Site updated 24/06/2019)

Contact Details

Hall Grove Group Practice

Contact Telephone

01707 328528
01707 323355
111

Hall Grove Branch Surgery

Contact Telephone

01707 332233
01707 323355
111
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