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prescriptions

Online prescription requests:

Choose Self Care - Over the Counter Medicines

REPEAT PRESCRIPTIONS

Please allow 3 working days notice for repeat prescriptions to be printed and signed. For example, if you drop a routine repeat prescription request in before 4pm on Monday, it should be ready by Thursday afternoon.

We frequently receive requests for prescriptions to be done in 24 hours. This can not be guaranteed. So please do not get upset if your prescription is not ready.

Please do not attend the surgery to pick up the prescription sooner than 3 days. The reception staff can not leave the front desk to interupt a doctors session. Most of our prescriptions are signed during lunch time, therefore please make sure you have left at least 'three lunch times' before coming to collect it.

The 3 days target is only for routine prescriptions from your routine list. If you are requesting a medication not on your repeat list it may take longer. The doctor may decide they can not issue the medication. This is because when issuing any medication they take the responsibility for anything that happens to you as a result. They therefore have to be satisfied they know why you take it and how often, and you know the potential side effects of the medications, and what to do if your condition got worse.

You can arrange with your local Pharmacist to drop the prescription request off with them and they will pick up the new one from us. Please allow atleast 4 days for this.

If you are seeing your doctor for a medication review and you are not expecting your medications to change over the next 6 months ask your doctor to issue you a batch of prescriptions (eg 6 lots of 1 month prescriptions). You give the whole batch to the Pharmacist who will have your medicines waiting for you each month.

Our reception staff are not permitted to accept telephone requests for prescriptions because of the risk of error.

If you require the prescriptions to be returned to you by post please enclose a stamped addressed envelope.

If somebody else is collecting your script on your behalf then please supply them with a written note of authority.
 

MEDICATION REVIEWS

There may be occasions that you will be requested to see a doctor for a medication review. This is to ensure the medications you are taking are still relevant to your health. If a doctor requests this, please enquire at reception.

We strongly urge patients to book a routine appointment for a medication review. Please do not use the urgent surgery appointments for this purpose.

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Electronic Presciptions

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Hall Grove Group Practice is using the electronic prescription transfer system (EPS).  This is a simpler process for issuing medication and it will be more secure and will mean fewer prescriptions going missing. 

Instead of collecting your paper prescriptions from the surgery your GP will send it electronically to the place you choose, saving you time.  If you would like to make use of this service please let us know.

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