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Hall Grove Group practice are making some changes to the way you can order your prescriptions from the 1st of October.
To improve patient safety and reduce medication waste we are chang
Please allow for 5 working days notice for repeat prescriptions to be processed and signed. For example, if you submit a routine repeat prescription request before 4pm on Monday, it should be ready by Thursday afternoon.
Please do not attend the surgery to pick up the prescription. Your prescription will be sent electronically to the pharmacy of your choice. There is now no need to come to the surgery to pick up your prescription.
Please phone our reception team to nominate the pharmacy you would like to receive your electronic prescription.
Our reception staff are not permitted to accept telephone requests for prescriptions because of the risk of error.
Page last reviewed: 10 September 2019 Page created: 10 September 2019